Customer Journey Analytics

Intelligencia offers a customer journey analytics solution for banks. We deliver a complete package of end-to-end solution including data processing engine and channel analytics.
The data processing engine can aggregate, cleanse, wrangle structured and unstructured data.
The analytics engine performs different tasks: analyzes percentage of customers using specific touch points/channels; segment customers over the usage of touch points of banks; and perform causal analysis precisely why a customer uses a touch point. The solution offers a highly comprehensive dashboard for visualization of results.